Drivrmate

Terms of Service

Last Updated: August 18, 2026

These Terms of Service ("Terms") govern your access to and use of the Drivrmate website, mobile application, software, and related services (collectively, the "Services").

The Services are provided by Mainsail Marketing, LLC ("Drivrmate," "we," "us," or "our").

By creating an account, joining our waitlist, purchasing a subscription, downloading our application, or accessing or using the Services, you agree to these Terms. If you do not agree to these Terms, do not use the Services.

1. What Drivrmate Does

Drivrmate provides software that helps independent drivers and transportation businesses manage their own clients, bookings, communications, and related business operations.

Drivrmate is a software provider.

Drivrmate:

  • Does not employ drivers;
  • Does not provide transportation services;
  • Does not operate as a rideshare, taxi, limousine, courier, or transportation company;
  • Does not guarantee that users will receive bookings, customers, revenue, or income;
  • Does not necessarily match drivers with new customers;
  • Does not set prices between drivers and their clients;
  • Does not control the conduct of drivers or clients; and
  • Is not a party to the transportation services arranged between users and their clients.

Any transportation or delivery service is provided by the applicable independent driver or transportation business, not by Drivrmate.

2. Eligibility

You must be legally capable of entering into a binding agreement to use the Services.

If you use Drivrmate on behalf of a business or other organization, you represent that you have authority to bind that organization to these Terms.

You may not use the Services if you are prohibited from doing so under applicable law.

3. Accounts

Certain features require an account.

You agree to:

  • Provide accurate and current information;
  • Maintain the security of your login credentials;
  • Keep your account information updated;
  • Not share your account credentials with unauthorized persons; and
  • Notify us promptly if you believe your account has been compromised.

You are responsible for activity occurring through your account unless the activity resulted from Drivrmate's failure to maintain reasonable security.

4. Drivers and Transportation Businesses

If you use Drivrmate as a driver or transportation business, you are solely responsible for:

  • Maintaining all licenses, permits, registrations, and certifications required by law;
  • Maintaining legally required insurance;
  • Complying with transportation, employment, tax, accessibility, privacy, safety, and other applicable laws;
  • Ensuring that your vehicles and equipment meet applicable requirements;
  • Ensuring that you are legally authorized to provide the services you offer;
  • Properly screening and supervising your employees, contractors, or drivers, as applicable;
  • Your pricing and payment arrangements with clients; and
  • Your conduct and the conduct of people acting on your behalf.

Drivrmate does not independently verify licensing, insurance, permits, qualifications, vehicle condition, background checks, or legal compliance unless we expressly state otherwise.

5. Clients

If you use Drivrmate as a client or customer, you are responsible for providing accurate information necessary to arrange or manage your bookings.

Drivrmate does not guarantee the availability, quality, safety, legality, timeliness, or performance of any driver or transportation business.

Any dispute concerning a transportation service should generally be addressed directly with the driver or transportation business that provided the service.

6. Bookings and Transportation Services

Drivrmate may provide tools that allow users to create, manage, modify, or communicate information concerning bookings.

A booking made through the Services does not mean that Drivrmate is providing the underlying transportation service.

Drivrmate is not responsible for:

  • Driver delays;
  • Cancellations;
  • No-shows;
  • Vehicle condition;
  • Driver conduct;
  • Client conduct;
  • Accidents;
  • Injuries;
  • Property damage;
  • Lost property;
  • Traffic conditions;
  • Route decisions;
  • Pricing disputes; or
  • Other events arising from the underlying transportation service.

Users are responsible for complying with all applicable laws and agreements relating to their transportation activities.

7. Subscriptions, Trials, and Fees

Drivrmate may offer free trials, promotional pricing, founding-member pricing, or paid subscriptions.

Unless otherwise stated at the time of purchase:

  • A free trial does not require payment during the stated trial period.
  • After a trial ends, the applicable subscription fee may become payable if you choose to continue using a paid subscription.
  • Subscription fees are charged according to the pricing presented when you subscribe.
  • You may cancel your subscription before the next billing period to avoid future subscription charges.
  • Unless required by law, subscription fees already paid are non-refundable and we do not provide refunds or credits for partially used billing periods.

Founding Rate

If Drivrmate offers a founding-member price, eligibility and pricing will be determined by the specific offer presented to you at signup.

Unless otherwise stated in the applicable offer, a founding rate remains available only while the qualifying subscription remains continuously active. Cancelling a qualifying subscription or allowing it to lapse may cause the founding rate to be lost.

Changes to Pricing

Pricing, promotions, trial periods, and eligibility may change for future customers. The price applicable to your account will be the price presented to you when you subscribe, subject to applicable notice requirements.

8. Payment Processing

Payments may be processed by third-party payment providers, including Stripe.

Drivrmate does not intentionally store your full payment card number.

Payment providers may impose their own terms, fees, and privacy policies.

You authorize the applicable payment provider to charge your selected payment method for amounts you owe under your subscription or other purchases.

9. Referral Programs and Promotions

From time to time, Drivrmate may offer referral programs, promotional credits, discounts, or other incentives.

Unless otherwise stated:

  • Referral credits apply only to qualifying referrals;
  • A qualifying referral generally requires a new customer to sign up and satisfy the requirements of the applicable offer;
  • We may refuse credits for fraudulent, abusive, duplicate, self-referred, or otherwise ineligible activity; and
  • We may modify or discontinue promotional programs subject to applicable law and the terms of the specific promotion.

10. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law or regulation;
  • Provide false, misleading, or fraudulent information;
  • Impersonate another person or business;
  • Use the Services without authorization;
  • Harass, threaten, abuse, or harm another person;
  • Upload malicious code or harmful material;
  • Attempt to gain unauthorized access to the Services or another user's account;
  • Circumvent security or access controls;
  • Interfere with the operation of the Services;
  • Reverse engineer, decompile, or attempt to extract source code except where expressly permitted by law;
  • Scrape or systematically extract data from the Services without permission;
  • Use the Services to facilitate unlawful transportation activity; or
  • Use the Services for any purpose that violates these Terms.

11. User Content

You may provide information, text, images, business information, customer information, booking information, or other content through the Services ("User Content").

You retain ownership of your User Content.

By submitting User Content, you grant Drivrmate a limited, non-exclusive, worldwide license to host, store, reproduce, process, transmit, and display that content solely as reasonably necessary to provide, operate, secure, improve, and support the Services.

You represent that:

  • You have the rights and permissions necessary to provide the User Content;
  • Your User Content does not unlawfully infringe another person's rights; and
  • Your User Content does not violate applicable law or these Terms.

You are responsible for maintaining appropriate copies of your own business records.

12. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

13. Intellectual Property

The Services, including their software, design, branding, trademarks, logos, text, graphics, interfaces, and other materials, are owned by or licensed to Drivrmate and are protected by applicable intellectual property laws.

Except as expressly permitted by these Terms, you may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Services.

Drivrmate grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose while you maintain a valid account or subscription.

14. Feedback

If you provide suggestions, ideas, feature requests, or other feedback concerning Drivrmate, you grant us the right to use that feedback without restriction or compensation to you.

15. Third-Party Services

The Services may integrate with or contain links to third-party services.

Third-party services may include payment processors, email providers, analytics providers, mapping providers, hosting providers, and other technology services.

Drivrmate is not responsible for third-party services that we do not control.

Your use of a third-party service may be subject to that provider's own terms and privacy policy.

16. App Store and Google Play Terms

If you download or use the Drivrmate application through Apple App Store or Google Play, you acknowledge that Apple, Google, and their respective subsidiaries may be third-party beneficiaries of these Terms with respect to your use of the applicable application, where permitted by the applicable platform terms.

Your use of the application must also comply with the applicable App Store or Google Play terms and policies.

Apple and Google are not responsible for providing maintenance or support services for the Drivrmate application unless required by applicable law.

17. Service Availability

We will make reasonable efforts to keep the Services available, but we do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.

The Services may occasionally be unavailable because of:

  • Maintenance;
  • Updates;
  • Security events;
  • Technical failures;
  • Third-party service outages;
  • Internet or telecommunications failures; or
  • Circumstances beyond our reasonable control.

We may modify, suspend, or discontinue features of the Services at any time.

18. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

DRIVRMATE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR OPERATE WITHOUT INTERRUPTION OR ERROR.

DRIVRMATE DOES NOT WARRANT OR GUARANTEE:

  • A PARTICULAR LEVEL OF REVENUE OR PROFIT;
  • A PARTICULAR NUMBER OF BOOKINGS OR CLIENTS;
  • THE AVAILABILITY OF DRIVERS OR CLIENTS;
  • THE QUALITY, SAFETY, OR PERFORMANCE OF TRANSPORTATION SERVICES;
  • THE ACCURACY OR COMPLETENESS OF USER-PROVIDED INFORMATION; OR
  • THAT USE OF THE SERVICES WILL RESULT IN COMPLIANCE WITH ANY PARTICULAR LAW OR REGULATION.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRIVRMATE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRIVRMATE'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO DRIVRMATE FOR THE SERVICES DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.

This limitation does not apply to liability that cannot legally be limited or excluded under applicable law.

20. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Drivrmate and its officers, directors, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use or misuse of the Services;
  • Your violation of these Terms;
  • Your User Content;
  • Your violation of another person's rights;
  • Your transportation services or business activities; or
  • Your violation of applicable laws or regulations.

21. Suspension and Termination

We may suspend or terminate your access to the Services if we reasonably believe that:

  • You violated these Terms;
  • Your use presents a security or legal risk;
  • Your account is involved in fraud or abuse;
  • Your account is used for unlawful activity; or
  • Suspension or termination is otherwise reasonably necessary to protect Drivrmate, our users, or others.

You may stop using the Services at any time.

Termination does not eliminate obligations that by their nature should survive termination, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, disputes, and payment obligations.

22. Dispute Resolution

Before bringing a formal legal claim, you agree to first contact Drivrmate at [email protected] and provide a reasonable opportunity to resolve the dispute informally.

Except where prohibited by law, any dispute arising from these Terms or your use of the Services will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any court proceeding permitted under these Terms will take place in the state or federal courts located in Pinellas County, Florida, unless applicable law requires otherwise.

Nothing in this section prevents either party from seeking emergency injunctive or equitable relief where legally available.

23. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date above.

For material changes, we may provide additional notice where required by applicable law.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

24. General Terms

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our Privacy Policy and any additional terms presented to you when using particular features, constitute the agreement between you and Drivrmate concerning the Services.

You may not assign your rights or obligations under these Terms without our prior written consent, except where permitted by law. Drivrmate may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of its assets.

25. Contact

Questions about these Terms may be sent to:

Mainsail Marketing, LLC
Drivrmate
Email: [email protected]

Your Clients. Your Business. Your App.