Privacy Policy

Last Updated: August 18, 2026

Drivrmate ("Drivrmate," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices you have regarding your information when you use the Drivrmate website, mobile application, and related services (collectively, the "Services").

Drivrmate is operated by Mainsail Marketing, LLC.

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Drivrmate.

A. Information You Provide to Us

We may collect information you provide directly, including:

Name
Email address
Phone number
Account login information
Whether you use Drivrmate as a driver, transportation business, or client
Business information you choose to provide
Information contained in your profile
Booking and trip information
Customer or client information that you enter into the Services
Communications you send to us
Information you provide when requesting customer support
Information submitted through our waitlist, forms, surveys, or other features

You should only provide information about another person when you are authorized to do so.

B. Location Information

If you use features that require location information, Drivrmate may collect precise or approximate location information from your device, subject to your device permissions.

For example, location information may be used to:

Enable location-based features;
Support booking and trip functionality;
Help drivers manage or complete bookings;
Improve the functionality and security of the Services; and
Provide features you specifically request.

You may control location permissions through your device settings. Disabling location permissions may prevent certain features from functioning properly.

C. Payment Information

If you purchase a Drivrmate subscription or otherwise make a payment through the Services, payment information may be processed by our third-party payment processor, such as Stripe.

Drivrmate does not intentionally store your full payment card number on our own servers. Payment processors may collect and process payment information according to their own privacy policies and terms.

D. Information Collected Automatically

When you use our website or Services, we and our service providers may automatically collect certain information, including:

IP address;
Device type;
Operating system;
Browser or application information;
Approximate location;
Usage information;
Pages, screens, or features accessed;
Dates and times of access;
Diagnostic and crash information; and
Other technical information reasonably necessary to operate and secure the Services.

E. Analytics Information

We may use analytics services, including Google Analytics or similar technologies, to understand how visitors and users interact with our website and Services.

Analytics may help us understand traffic sources, usage patterns, device information, approximate geographic information, and which features are being used.

2. How We Use Information

We may use information we collect to:

Provide, operate, and maintain the Services;
Create and manage user accounts;
Process subscriptions and payments;
Facilitate bookings and related functionality;
Provide customer support;
Send transactional and service-related communications;
Send marketing communications where permitted by law;
Improve, test, and develop our Services;
Understand how users interact with our Services;
Detect, investigate, and prevent fraud, abuse, and security incidents;
Protect the rights, property, and safety of Drivrmate, our users, and others;
Comply with applicable laws and legal obligations; and
Perform other purposes disclosed to you at the time information is collected.

We do not sell your personal information to third parties for their own direct marketing.

3. How We Share Information

We may share information with the following categories of third parties when reasonably necessary to provide and operate the Services:

Service Providers

We may use third-party service providers for services such as:

Payment processing;
Hosting and cloud infrastructure;
Email delivery;
Analytics;
Customer support;
Security and fraud prevention;
Error monitoring and application performance; and
Other technology services necessary to operate Drivrmate.

Our current or anticipated service providers may include Stripe, Mailgun, Google Analytics, and DigitalOcean.

These providers may process information on our behalf and are generally permitted to use information only as necessary to provide their services to us.

Legal and Safety Disclosures

We may disclose information if we reasonably believe disclosure is necessary to:

Comply with a legal obligation, court order, subpoena, or governmental request;
Enforce our agreements or policies;
Detect or investigate fraud or security issues; or
Protect the rights, safety, or property of Drivrmate, our users, or others.

Business Transfers

If Drivrmate is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

With Your Direction

We may share information when you specifically direct or authorize us to do so.

4. Information Shared Through Drivrmate

Drivrmate is software designed to help independent drivers and transportation businesses manage relationships and bookings with their own clients.

Depending on the features you use, information you enter into Drivrmate may be visible to other users or clients as necessary to provide the functionality you request.

You are responsible for ensuring that information you upload or enter into Drivrmate is collected and used lawfully and that you have appropriate permission to provide information concerning other individuals.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, fulfill legitimate business purposes, resolve disputes, enforce agreements, comply with legal obligations, and protect our rights.

When you request deletion of your account, we will delete or de-identify personal information associated with your account within a reasonable period, subject to information we are legally required or permitted to retain.

Some information may remain in backups for a limited period before being securely deleted or overwritten.

6. Account Deletion and Your Privacy Choices

You may request deletion of your Drivrmate account and associated personal information by using any account-deletion functionality made available within the Services or by contacting us at:

[email protected]

When requesting deletion, please provide enough information for us to identify your account.

Account deletion may result in permanent loss of your account, bookings, settings, and other information associated with the account.

We may retain certain information when required or permitted by law, including information necessary for legal compliance, fraud prevention, security, dispute resolution, accounting, or enforcement of our agreements.

You may also unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in those communications.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure. We cannot guarantee absolute security.

8. Cookies and Similar Technologies

Our website and Services may use cookies, SDKs, pixels, local storage, and similar technologies to operate the Services, remember preferences, understand usage, maintain security, and perform analytics.

You may be able to control certain cookies and similar technologies through your browser or device settings. Disabling certain technologies may affect website or application functionality.

9. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

If applicable law establishes a higher minimum age for processing personal information without parental consent, that higher age will apply.

10. Third-Party Services and Links

The Services may contain links to third-party websites or integrate third-party services.

Third parties operate under their own privacy policies and terms. We are not responsible for the privacy practices of third parties that we do not control.

You should review the privacy policies of third-party services before providing them with information.

11. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including rights to:

Request access to personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of personal information;
Request information about how your information is collected or shared;
Opt out of certain marketing communications; and
Exercise other rights provided by applicable law.

To exercise a privacy right, contact us at [email protected].

We may need to verify your identity before completing certain requests.

We will handle valid requests in accordance with applicable law.

12. California Privacy Rights

If you are a California resident, applicable California privacy laws may provide you with additional rights concerning your personal information.

Subject to applicable exceptions and limitations, these rights may include the right to know, access, correct, delete, and obtain information regarding certain categories of personal information and the purposes for which it is used.

Drivrmate does not sell personal information for monetary consideration.

If our practices change in a way that constitutes a sale or sharing of personal information under applicable California law, we will update this Privacy Policy and provide any legally required choices or notices.

To submit a California privacy request, contact [email protected].

We will not discriminate against you for exercising privacy rights available to you under applicable law.

13. International Users

Drivrmate may operate or use service providers located in the United States and other jurisdictions.

If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Where required by applicable law, we will use appropriate safeguards for applicable international transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date above. If a change is material, we may provide additional notice where required by applicable law.

Your continued use of the Services after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact:

Mainsail Marketing, LLC
[email protected]

Drivrmate
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